Alliance Française de Philadelphie does not discriminate on the basis of race, color, religion, disability, gender, sexuality, and national or ethnic origin in the administration of its admissions, educational, or employment policies and programs.
Course Cancellations & Changes
To be eligible for a refund, the student must contact the Alliance Française before the first class. After the first class, only a credit for a next session will be issued (a $30 cancellation fee plus $30 per class is retained). Credit is valid for one year starting from the date of withdrawal. No credit after the 3rd class
The Alliance Française de Philadelphie reserves the right to cancel classes or immersion classes and change teachers if necessary without advanced notice. Courses are typically cancelled due to insufficient enrollment or unavailability of a teacher. If your course is cancelled, you will be notified by telephone or email and given the option to transfer to another class, to receive a tuition credit, or to receive a full refund.
Make up classes
If a student exceptionally can't attend a class, it is possible to attend another class of the same level, on the same week. Student must notify the administration at firstname.lastname@example.org or at 215 735 5283
If a teacher is unable to teach a class, student will be notified by e-mail or by phone. Every effort will be made to make up any lost class time during the current session. If the lost class(es) cannot be made up, a credit will be added to your account for the equivalent cost of the lost class time.
Pro-rated tuition is only offered if a student is going to miss 2 or more classes of a 10-week class and must be arranged at the time of registration. NO retroactive credits or refunds will be allowed for missed classes.
Alliance Française de Philadelphie reserves the right to dismiss any student whose behavior is inappropriate or disruptive to the learning environment and to other students.
AF may need to close unexpectedly, due to inclement weather or other circumstances. In such situations, you will be informed via email or telephone. Every effort will be made to make up any lost class time during the current session. If the lost class(es) cannot be made up, a credit will be added to your account for the equivalent cost of the lost class time.
Privacy & Emails
Alliance Française de Philadelphie is committed to protecting the privacy of its students. Any information collected by Alliance Française de Philadelphie is kept in a secure database. We never share your information or sell your email.
Alliance Française de Philadelphie will only ask you to provide the information necessary to process and service your class registration: name, billing address, telephone number, email address, and credit card information. Please note that for security reasons, credit card information is not stored permanently on our web server.
When you register for a class at Alliance Française de Philadelphie, we request that you provide us with an email address and telephone number. We will use this email/number to contact you with important information regarding your class, such as registration confirmation, room & instructor assignment, change in class schedule, cancellations, etc. We will also share this email with your professor so that s/he can send you the notes and homework for each class.
When you register for a class, you are automatically added to our e-news mailing list. You will start receiving our weekly newsletter with information about upcoming events, classes, and programs. We will also send you emails about start of sessions, early-bird discounts, class satisfaction surveys, and upcoming workshops or classes that may interest you, etc. If you do not wish to receive these emails, simply click on the "unsubscribe" link at the bottom of these emails and you will be taken off the mailing list.